Right choice for New Car Service
It is not common knowledge that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the potential bargains available in the end of year car sales or simply want to get your new car serviced? Here is some sound advice from Terry's Automotive Services in Caringbah.
Aquiring a new car is one of the biggest investments you will make, so it makes sense that you do whatever you can to ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is not common knowledge that you have the option to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Nobody can force you to have the car serviced by the dealership you aquired it from for service or repairs. Provided the work is effected to the manfufacturers specifications by an acceptably skilled person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Terry's Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Terry's Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Terry's Automotive Services will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between express, statutory and manufacturer warranties to avoid making the wrong decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be aware of new car dealers who try to bundle “express” or “extended” warranties, often for free, at the point of sale. Generally these ‘other’ warranties may include quite specific restrictions or provisions, usually in unclear or confusing language. Many times these additional extras provide little or no additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.
Such additional extras are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or excessive waiting times due to fewer available service locations or mechanics.